Location: Bucharest - office based

Would you like to become the new member of our technical support department in Romania working for dynamic international company?

This role

As a Technical Support Engineer, you will:

• Maintain complete and up-to-date knowledge and skills on all product technical features and ensure compliance with building market regulations
• Manage and maintain the Product Information Management (PIM) system for South-East Europe
• Ensure compliance with the law of products put on the market in coordination with factories
• Detect potential opportunities and risks in future regulations and ensure competitive intelligence
• Organize actions needed to keep up with the evolution of technical regulations
• Take on the technical development of products and systems
• Ensure the technical information is provided by the departments to our customers
• Handle and monitor quality-related claims
• Secure the technical knowledge. In particular, is responsible for sharing technical information/knowledge within his department between different countries (standards, test results, products, installation, etc.)
• Collaborate and communicate with internal departments, including marketing, to ensure project alignment and information sharing
• Provide technical assistance and solutions for complex customer cases.
• Prepare and deliver technical training
   

This Is Who You Are

• Education: Degree in Civil Engineering or related field
• Experience: 2-3 years in a technical role (construction, insulation, or building materials)
• Languages: English (fluent), Romanian (native)
• Strong problem-solving, organizational, and customer focus skills, sharp mind and drive 

What we offer

• Competitive salary + performance bonus
• 25 holiday days/year (+1 day every 5 years in the company)
• 13th salary
• Christmas allowance
• Private health insurance
• Flexible benefits monthly budget
• Professional training & courses for your personal and career advancement  

Apply now and be part of a team shaping the future of sustainable construction! https://www.linkedin.com/jobs/view/4184408316/